Fixing What’s Broken About Business IT Since 2003
More than 22 years ago, our team noticed that too many organizations were left guessing what their IT provider actually did, or worse, waiting days for problems that should’ve been solved in hours.
Sure Systems began in 2003 with a simple belief: Calgary businesses deserve better.
You shouldn’t have to chase updates or wonder if your systems are really protected. That’s why, from day one, people like you have been able to rely on Sure Systems for clarity, accountability, and genuine partnership that drives sustainable growth.
Twenty years later, that same promise still drives everything we do.
With our passionate, creative team, you get access to experts with long-term industry experience, who pick up the phone, speak in plain English, and take ownership until the job’s done right.
Mission Statement
To provide superior Managed IT Solutions, support, and service to our clients through customer-focused, friendly, professional, and knowledgeable staff.
How Our Core “A.C.M.E” Values Show Up for You
From managed IT and cybersecurity to cloud and project services, you'll work with a Calgary-based team that keeps your business running smoothly, with honest communication and technology that simply works. Here are the values that you'll see in action every day:
Accountability
You’ll always know who’s responsible. From day-to-day issue resolution to long-term strategy, you'll have a team that takes ownership every step of the way, without passing the buck or leaving questions unanswered.
Mutual Success
Your success is our measure of progress. With a team that goes the extra mile and cares about personal, meaningful conversations, every action taken for your IT will prioritize shared wins.
Continuous Improvement
Technology evolves quickly. You’ll always benefit from straightforward, effective IT solutions that strip away the noise and deliver results.
Excellence
Whether it’s a small fix or a complex project, you get clear and actionable security-focused solutions delivered quickly and reliably that simplify IT processes, eliminate confusion, and free up your time.
These core values spell “A.C.M.E”, a word with a definition perfectly fits the type of results you’ll experience after working with Sure Systems:
The point at which someone or something is best, perfect, or most successful. Ex: “Physics is the acme of scientific knowledge.”
The People Behind the Screens
Great IT starts with great people. Our leadership team combines decades of technical know-how with a straightforward approach built on honesty and accountability. They’re the reason your calls get answered, your issues get resolved, and your IT finally feels easy.
Alex McGillivray – CEO.
Alex is the founder and the visionary behind our company. He loves technology and innovation, and he always strives for excellence and growth. He is the heart and soul of our company.
David Buzacott – COO.
David came all the way from Australia to join us in 2012. He is the master of operations and logistics, and he knows how to make things run smoothly and efficiently. He is the backbone of our company.
Can Zhang – CIO.
Can joined us in 2009 and he is our technical wizard and leader. He is brilliant at solving problems and creating solutions, and he is also a great communicator and a friendly person. He is the brain and the voice of our company.
Your Confidence, Backed by Experience
You don’t have to take our word for it. Our track record with local Calgary businesses speaks for itself. Many people have trusted Sure Systems to deliver IT that’s stable, secure, and supported by experts who actually show up. Here’s why you can feel confident putting your systems in our hands:
Straight Answers About Professional Services IT
Tired of IT providers who settle for the status quo? At Sure Systems, your business success is the goal. Every step of the way, you’ll receive tailored solutions that go beyond expectations, whether you need support for a single project or a long-term partner to help you scale.