How a Managed IT Service Will Solve Your Problems

If you are a smaller business that wants to strengthen your company's IT department, there are a few things that you can do. Your IT department probably has high demands to keep up from unexpected data loss to handling all other company IT needs.  

This is why quite a number of businesses are turning to managed IT services instead. Just like the others, your company will need someone to oversee any IT issues that you will face as a business during your day-to-day operations. Here are a few of those issues and how managed IT services can help:

Outsourcing IT

Smaller companies don’t usually have a large budget for an extensive IT team. Many need to keep it at a minimum. This is fine, except for the fact that your team will most likely be overwhelmed with the many requests. They won’t be able to respond as quickly or act on these requests from coworkers and clients promptly. A smaller team also means a slower reaction time to, say, deal with the fall out of an emergency attack.

A lot of data could be lost, meaning that a lot of money will be lost as well. Failing to improve your IT team can lead to the loss of customers, which will impact employee productivity. By implementing an IT helpdesk, you will be able to decrease the workload of your in-house IT team. Instead of making them handle every single little IT issue, reduce their load by outsourcing a few positions. Your managed IT service can handle multiple tickets, and your in-house team can focus on the more important tasks.

Prevention Plans

Having a prevention plan against data loss can certainly save your company quite a bit of money. If you do not already have a sustainable business continuity plan, you may want to partner up with a managed IT provider that can assist you in creating one. Not only will they work on a strategy with you, but they will help with planning prevention as well. They will actively set up regular backups for you so that your company can continue to work even if something unfortunate occurs.

Switching Focus

IT departments will experience an increase in workload during certain periods, meaning that your team will need to process more. Outsourcing your IT services means that your team can focus more on accomplishing goals that your company has set. For instance, they can focus on expansion, marketing, and customer service while leaving customer’s tickets to a managed IT service. Not only will you save money, but you will be getting more work done in the same amount of time.

Mobile Devices

Work has shifted from only being in the office to being everywhere, thanks to mobile devices. When staff members are accessing sensitive company data through mobile devices, it could make you vulnerable to a security breach. Your team will be responsible for managing and monitoring these mobile devices. For IT departments, this can be a full-time job with a lot of responsibility. Let a managed IT service handle the day-to-day monitoring and managing of these mobile devices with cloud syncing, and you are good to go! Everything is synced to the cloud automatically will make everything much easier to manage.

If you’re looking for a managed IT service in Calgary, get in touch today for a FREE strategy session!